WebNo refund where fare is lower. Shop now and receive huge promotion on top brands. The distance from London to Portsmouth may be covered in under two hours by car. Don't think so as they have lost my trust. Refund instead of credit notes! - Reviews, Photos No probs with customs either end. This is good value, as taking the refund then renewing later would almost certainly result in a Many passengers were travelling without adequate insurance to cover the inconvenience and associated costs of cancellation caused by strike action. Hello Clive,Thank you for your review - I'm sorry to hear that you were stuck in the queue for a considerable amount of time. Brittany Ferries refund policy didnt hold water - The Times For example, if you are travelling in a motorhome that exceeds 3m length or with a trailer, be aware of which ferry operators can and cannot accommodate it. REFUND The Spencer family from Worthing, East Sussex, said: We were booked to travel on the Pont Aven on 25 September and our brother and his wife had flown from Canada for the mini-cruise. refund Here's all you want.Enjoy promotion on Brittany Ferries and don't hesitate. Told them I wanted a cash refund to the card that made the payment and eventually they hung up on me - nice.Here's hoping that it was just a last ditch attempt to fob us off with Monopoly money and we'll actually get our refund. DoNotPay can help you avoid unwanted charges altogether with its virtual credit card product. Here are 8 tips for writing great reviews. Credit Note This way, you can save more at Brittany Ferries when they pass the merchandise at brittany-ferries.co.uk. Wants to enjoy great savings?There's still time to have great discount on 100Percentpure.Shop all the huge money off orders and has no time to wait. Brittany ferries, no refund [Re: John V6] #642996 08/06/20 01:40 PM 08/06/20 01:40 PM: Joined: Sep 2017 Posts: 177 Devon, UK. We have used this service since its inception, when it was wonderful. Good morningThank you for your review.I'm sorry the telephone lines are busy at the moment. We,ve tried to contact them for clarity on our return, unanswered phone messages, no email responses, all in all they're useless and as for their customer services, totally out of their depths! 1. Our crossing was cancelled, without any warning sent to us. but we can always help if you would like us to check for cheaper alternatives next time.I hope that despite your disappointment you are looking forward to your crossing in May. Financial coverage will be up to 80 per night. Many travel insurers offer savings on customers premiums by treating cancellation and curtailment cover as an exclusion to the policy. Phone Call 0330 159 For all the latest advice regarding coronavirus, visit ourCoronavirus information page. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Much better to have a buffet style meal. This is not a review of crossing. Have become too expensive, when they are open. It is also easily accessible from the Midlands and South, with direct connections to the M3 and motorway network via the M27. Webaffinity credit union: 4600 n w 2nd ave/ des moines: iowa, 50313: 273074504: affinity credit union: 475 nw hoffman ln des moines: iowa, 50313: 021283547: affinity federal credit Thank you for choosing to sail with us!Best regardsJanineBrittany Ferries, Hello Jean,Thank you for your review - I'll be sure to forward your compliments on to the agent that assisted you (Sally).We look forward to welcoming you on-board in future!Kind regards,JamesBrittany Ferries. If you've already purchased something and want a refund, DoNotPay can help get refunds from: DoNotPay can help you save time and protect your privacy in many different ways. The team were very efficient. Itll be interesting to see how much they hike the premium. Dear Helen,Thank you for taking the time to leave us your valuable feedback.I am sorry to hear that you have had difficulties speaking with us; we are experiencing high call volumes at the moment but are working really hard to answer customers as quickly as possible.Once again, thank you for your feedback.Kind regardsLeahBrittany Ferries. Brittany Ferries: Cancelled crossings - NO REFUNDS! Its a complaint about their lamentable lack of operators to Revenue impacts the experiences featured on this page, Ferry cancelled without warning : not offering refunds, only travel vouchers. My insurer demanded that I drive during lockdown. The difficulty of cancelling your Brittany Ferries ticket and getting a refund will vary depending on what type of ticket you've booked and how close it is to your travel dates. Please note our sailings are priced individually. Uh no, weve got our 2 week holiday booked next year. Take your cash with you. Second is pay 50% and get some other benefits but you only get a voucher refund.The most expensive is the flexi fare 25% deposit and amend up to 4 hours before WebCustomers who were due to travel on these sailings or on other sailings cancelled by Brittany Ferries will have their bookings cancelled and automatically receive a credit note, Im writing to confirm that your booking has been cancelled and a refund of 330 GBP has been issued to card ending XXX. My ferry has been cancelled, what are my rights BRITTANY FERRIES COVID 19 REFUND VOUCHER Which is impossible. We use dedicated people and clever technology to safeguard our platform. WebEnter your booking details Use the same email address and lead passenger name that you used on your original booking. So we pay our cabin more than a room in an hotel. You need to employ more staff in call cetre rather than relying on IT that all customers are not happy using, Dear David, Thank you for taking the time to write a review. We know that the wildcat strikes arent Brittany Ferries fault but we did feel let down.. 10 days ago I decided to email to The price difference was about 185 we are still waiting for it to be refunded. Plan your route based on their driving distance from Le Havre and discover their exclusive selection of holiday accommodation to suit your needs. Check hot Brittany Ferries Discount Code along with Refund Code For Brittany Ferries to get amazing savings on your Brittany Ferries online purchase. Would like to book a sailing to Bilbao for mid May but cancellations - if you can make sense of the sailing updates - appear to make this something of a gamble. Great news on the ferries etc. Then, we'll send a fax to your bank that includes the reason codes that make the best case for your refund. :)We look forward to welcoming you on-board in the near future.Best regards,JamesBrittany Ferries. 2023 Trustpilot, Inc. All rights reserved. According to comparison site, Money Supermarket, if youre booking a cruise and need insurance to cover this type of holiday, conditions will vary according to the insurer. refund May 5, 2020 #2 Brittany Ferries to offer refunds and credit notes Brittany Ferries is changing their cancellation policy for passengers who have not been able to sail during the confinement period to include refunds. Review tags are currently only available for English language reviews. As your sailing in August is still scheduled to go ahead, if youd like to cancel as a precautionary measure, the tickets cancellation policy will come into effect. Great service. STATE OF NEW JERSEY We have had sailings cancelled by them and have yet to receive any notice. Savings of up to Find the Chargeback Instantly product on DoNotPay. Booked to travel from Portsmouth to Santander in May and obviously due to the current situation the crossing is cancelled. If a passenger learns of the cancellation at the ferry terminal, the best solution is to deal with staff on duty there and then. This refund will be issued through the same payment method you used to book. Every time I try to access the relevant form an error message appears. Forget it, their response is that " we'll send you a voucher". The VW California Club is run by Unique Forums Limited we are an independent enthusiast website and we are in no way related to any of the Volkswagen group of companies. Check hot Brittany Ferries Discount Code along with Refund Code For Brittany Ferries to get amazing savings on your Brittany Ferries online purchase. We have had a spike in call volumes recently due to the ease of restrictions in entering France.I'm delighted to hear however that our colleague Julie was able to assist you with your booking when you were able to get through to the contact centre.We look forward to welcoming you on-board later this year.Kind regards,JamesBrittany Ferries. - See 3,385 traveler reviews, 868 candid photos, and great deals for Plymouth, UK, at Tripadvisor. Sandie and Mike Williams from Burton-on-Trent in Staffordshire were meant to depart for a holiday in France on June 3, sailing from Portsmouth to Caen overnight with Brittany Ferries and returning to the UK on July 1. Our latest Brittany Ferries sales from May 2023.There's no excuse to go to other side, as you can enjoy better price at Brittany Ferries. Dear Jonathan, Thank you for submitting a review. - See 3,323 traveller reviews, 851 candid photos, and great deals for Plymouth, UK, at Tripadvisor. Dear JohnThank you for this positive review of our on-board safety. I hope that you enjoy your upcoming trip with us!Best regardsJanineBrittany Ferries, Hello Roy,Thank you kindly for your review - a great company is built with great customers! Kind regardsLeahBrittany Ferries. All Discounts Live And Tested.Get great opportunity to have discount on Brittany Ferries.Buy more and get savings. Brittany Ferries: Refund Refund Refund - See 1,191 traveller reviews, 449 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. For traveling from Portsmouth to Le Havre by ferry, these Portsmouth and Le Havre maps will help you determine the driving route to and from the port. You'll never receive marketing from anyone but us and you can opt out of receiving this information at any time by clicking on the unsubscribe link in any of our emails. This May, we provide you with 21 fresh Brittany Ferries Discount Code. Super slick operation and fast turnaround by the Plymouth team. While these tickets are the most flexible, they still do not allow for a full refund if you need to cancel your holiday. Customer service and communication is deplorable. Although got a flex booking disappointed we cannot make changes on line. Successfully filing a chargeback can be tedious and difficult. Brittany Ferries I'll be sure to forward your compliments on!Looking forward to welcoming you on-board later this year.Kind regards,JamesBrittany Ferries. This would have pleased passengers caught up in the Brittany Ferries strike but may have ruined the ferry operator financially. This means that it's best to avoid needing to cancel your travel booking as much as possible. Brittany Ferries offers three ticket types, each with a different level of flexibility and a different refund and cancellation policy. Excludes vehicles designed for commercial use. Brittany Ferries sale - additional reduction 30% Service. Therefore, I'll pass on your valuable feedback to the relevant department. Anyone can write a Trustpilot review. Companies can ask for reviews via automatic invitations. Difficult to get the cabin that you want these days. I'll be sure to pass your thanks on.We're looking forward to welcoming you on-board in future.Kind regards,JamesBrittany Ferries, We have due to the current situation, had to change our ferry several times. I wrote a review a couple of days ago and received a reply from Brittany Ferries saying that they were 'sorry I was unable to book seats'. What they managed to omit was that there are no seats available on any of their Ports-Le Havre night sailings whether high season or low season. That was an unnecessary deception. I have twice emailed B ferries for help and advice, acknowledged with automated promise of a response within 10 days. Have just heard from Brittany Ferries via Trustpilot that they are sorry that I have not had a good experience and should e mail their customer services for their assistance!! Join today and get the latest news and deals straight to your inbox. Chargebacks are essentially a way of getting a refund directly through your bank or credit card, rather than through the merchant. Very efficient and helpful service from Jessica despite the fact that she had to overcome some technical issues with the booking. What are your cancellation charges and conditions? Dear 'Ron S', I am sorry but we're currently unable to operate a passenger ferry service in order to protect both our crew & customers and weve had to close most of our telephone lines and temporarily resort to an email only customer support network.For sailings that were affected by the suspension of services, we've automatically cancelled the bookings and been in touch via email with regards to the refund. When a sailing is cancelled because of adverse weather conditions, tidal conditions, unforeseen operational or technical reasons or other circumstances where force majeure applies, such as strike action or blockade of ports, the operator is duty bound to refund the ferry fare.. Sadly we had to book for our meal in a queue. Save money with our valid Brittany Ferries promotion for May 2023.A discount code is your key to save money. The call connected , answered then disconnected. The new Brittany Ferries coupon has been verified, check it out now! To do this, hold off on booking your Brittany Ferries tickets until the rest of your holiday plans are confirmed. DoNotPay can help make it easier, so you can get the money back from your cancelled holiday without arguing with your bank or the ferry company. REFUNDS With sailings from Plymouth, Portsmouth and Poole to ports on the beautiful west coast of Europe, you'll be 100% cancellation fee if cancelled within 48 hours of travel booked. We have booked to go away on 3rd September Stena Lines Harwich - Hook of Holland then Return Santander - Portsmouth on 28th September. read more, Brittany Ferries will not provide refunds for crossings they cancel, only a voucher, in breach of T&Cs. Brittany Ferries: Cancelled crossings - NO REFUNDS! Brittany Ferries issued us with credit notes. Date of travel must be amended before original travel dates occur. Date of experience: August 2020 Ask tracyoverton01 about Brittany Ferries Special Offers with newsletter sign ups at Brittany Ferries.Grab yourself the bargain before anyone else does. Not 100% sure but I would have said you'd be claiming against next year's policy, ie the one in which the trip was due to take place. The book with confidence pledge is available on all of our routes and allows you to delay your travel dates to later in 2022 - for In conjunction with this, we received negative feedback from customers so the decision was made to end the trial. Find new Brittany Ferries discount codes at PromoPro.Receive a free gift from Brittany Ferries. Brittany Ferries: Worst Customer Service - NO CASH REFUND - See 3,396 traveler reviews, 864 candid photos, and great deals for Plymouth, UK, at Tripadvisor. 18 of us due to fly out to Barcelona for a Stag Party (all sensible and grown men). Funds Transfer Status: Eligible: Book-Entry Securities Transfer Status: Phone lines are staffed from 09:00 to 18:00 Monday through Friday and 09:00 to 13:00 Saturday and Sunday. Free shipping does not include promo codes items of Brittany Ferries at brittany-ferries.co.uk. You will need your booking's reference number to sign in, or you can add a password to your account. Here at Brittany Ferries,Brittany Ferries sale - additional reduction 30% Service is ready to help you save a lot of money.Shop it before it expired. If only there was competition on the routes out of Portsmouth again. River Cruise Review: The Blue Danube aboard the Hanover and Historic Cities, Lower Saxony, Germany. Brittany Ferries: Worst Customer Service - NO CASH REFUND - See 3,366 traveler reviews, 857 candid photos, and great deals for Plymouth, UK, at Tripadvisor. Did you reply requesting full refund. 3. Refund Refund Refund With five scheduled night sailings a week from Sunday to Thursday, you can set sail and wake up in France the next morning. Brittany Ferries: Refund Refund Refund - See 1,144 traveller reviews, 439 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. Brittany Ferries sale - extra 25% Service. The air company have offered us a credit note to be used in the future, but we cannot split it, we all have to travel as a group for it to be used. Contact the company at existing.bookings@brittanyferries.com. Brittany Ferries provides NHS discounts (Health Service Discounts) for workers in any role within a healthcare organisation. Unfortunately, the level of food waste was unacceptable so we altered it to dinner only in the hope this would improve things; sadly the food waste remained extremely high. Refund Refund Refund