The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. However, a solar panels output will start to decrease significantly after this time frame. Yes, ADT Solar provides a 25-year warranty on labor, power production, panel module performance and Enphase microinverters. Track energy consumption, see performance data in real time, check that the system is operating normally and get alerts of any issues with the array. Yes, ADT Home Security owns ADT Solar. The saying goes, If its too good to be true, it probably is. A lot of American solar call companies are notorious for offering too good to be true deals upfront only to disappoint the customer when the system wasnt actually free. The company manages the entire solar process from start to finish. All Rights Reserved. 5. SunPro began business in 2008 and became one of the largest solar companies in the country. Call or complete the form and an ADT specialist will contact you with a quote. Basically, we have traded our electric bill for our payment on the solar panels, except that when the panels are paid for, we will own them, and still have very little to pay the electric company. 4.4. Installation was quick without any problems. And deadline for NEM2.0 approval was approaching. >> /Matrix [1 0 0 1 0 0] z#4cgbnLZ3E%\61iL; _Uie~aaf8 =Dh:!Ri%ID#-Fu2;I 04(0ALjK!bWr\_GSN(aFdytxaTb ^tzd&JP%l"^RY-4. 9$L.%K!/MWe?RcX=| Y?F(";KqpB3*"o4 Over a year ago almost 2 I purchased solar panels for $58,000. 17 0 obj /BS 12 0 R /Encoding 15 0 R With Sunpro Solar I purchased the Tesla Battery for the house. Learn more about qualifying savings in your state by visiting the Database of State Incentives for Renewables & Efficiency. From consultation and customization to installation and operation, the ADT Solar team is focused on making the process as easy and enjoyable as possible. endstream ADT Solars website provides plenty of information about solar and things to consider, but finding specifics about how ADT Solars process works is tough. (JG) Subscribe to Justia's Free Newsletters featuring . | Espanola, New Mexico Based on BBB complaints and lawsuits, there are a few common problems people complain about with respect to SunPro: 1) Not as much money saved as promised. Please help me resolve this issue. You can also verify your solar systems health and share metrics on social media platforms. If the complaint is valid and approved, the complaint will be publicly available on their profile and negatively affect their business score. (0.00) Tj The 25-year warranty is on par with others in the industry and ADT Solar offers financing options. We paid for our system outright ($59K+) and the Enphase system has NEVER worked. Though ADT Solar isnt available in all areas, the company offers services in 22 states and has performed over 18,000 solar installations. The company has installed solar on over 25,000 homes, and Sunpro reviews have been largely positive, giving it a great nationwide reputation. I informed them that we already have solar system with other company and they visited my home for three times to make their design. Information provided on Forbes Home is for educational purposes only. ADT Now Provides Smart Energy Solutions I will do a thorough, 10+ page, single spaced review of my experiences, from start to current where I am hoping to have the job finally completed over 8 months, many distortions, prevarications and requirement that I do some of their work (from botched wiring with multiple code violations, to not calling or returning call to reschedule repairs, to my doing it myself, having to schedule an inspection after my repair, fighting to have them register the inspection approval and having to contact and do it through Dominion Power, to distortions about process, to multiple different reports from different people, to inconsistencies not only within the disparate departments walled off from each other, but also the county inspector's office and Dominion power with their own technical employees and contractors revealing some of their deceptive practices, to not following through on next procedures that led to multiple delays, etc. How to Block Robocalls and Spam Calls | PCMag She took the time to listen, care and make sure that my concerns were heard and taken care of. Keith and Alice Hughes FTC, Law Enforcement Partners Announce New Crackdown on Illegal We don't charge to evaluate cases, and you may have a legal claim. When getting solar, similar to choosing a vehicle off a car lot you should implement research to help make an educated decision. endobj There are additional benefits for choosing ADT Solar, too. They dont have an adequate process in place to ensure the financial settlement is complete and accurate. All I can say is DON'T USE THIS COMPANY!!!!! My project is somewhat complicated because I choose to install a battery to protect critical circuits in the house. >> /HeBo 35 0 R The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. If youre thinking about going solar and want the process to be easy and pain-free as possible. >> Each time the spam calls briefly stop but then resume as before. Stop unwanted calls and get the caller id for an unknown number. I turned the whole mess over to ADT customer relations. 5. The professionalism of the installers, the courtesy and respect theyve given to the home, and the fact that they cleaned up after themselves before they left. You might not even be a customer, but if youre getting calls from them that wont stop, theres a federal law called the Telephone Consumer Protection Act that can impose hefty penalties for companies that do that. >> Solar panels help you use sunlight to power your home. My project took almost 3 years to complete from start to finish. These applications have spam filter built in and will identify where the phone number is coming from. This is a service offered by Hello World Digital. I received at least a weekly update from Tateona Henderson (my assigned project leader) so always was aware of where the project stood. ADT will acquire Sunpro for roughly $825 million, including debt, in a combination of $160 million in cash and 77.8 million shares of ADT stock covering the rest. Plus their referral program is amazing and they keep you up to date through the entire process. Call (866) 450-1012 or submit your information to get your free customized solar estimate. As you dig deeper, youll want to take a closer look at these things: Around 20 to 25 solar panels are needed to completely power a home using solar energy. 12 0 obj It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. /Type /Pages Ripoff Report Needs Your Help! ADT Solar, formerly Sunpro Solar, was recognized as the second largest residential solar installer in the U.S. by Solar Power World in July 2021. All rights reserved. STAY AWAY FROM ADT SOLAR. | 04/23/2023. You may be able to sueor you may have to go to arbitrationbut either way, our lawyers can help you if youre having issues with them. In the solar industry, many telemarketers employ certain tactics to get an impulse reaction out of you. | 03/11/2023. The average U.S. household uses around 11,000 kWh of electricity per year, according to the U.S. Energy Information Administration, so youll have to decide if you want to try to completely power your home with solar energy or just part of it. /BBox [0 0 79.747 17.334] Your feedback is a valuable source of information in improving our service to our customers. Even if you have a past-due balance that needs to be paid, they will send past-due notices in writing before shutting off service. W No subcontractors or flash in the read more. Our primary firm address is Kneupper & Covey PC | 4475 Peachtree Lakes Dr. Berkeley Lake GA 30096. The compensation we receive for those placements affects how and where advertisers offers appear on the site. | Troy, Missouri This business is in an industry that may require professional licensing, bonding or registration. Sep 11, 2020, 14:39 ET. unsolicited advertising? Not only that but there were large bare spots on my roof under and around the panels. Dean 2 on our list of the best solar installers in the U.S. The app on our phones is fun to watch as we can see how much electricity the panels are producing, and also how much electric we are consuming. Sandra R. *Better Business Bureau information accurate as of August 2022. What they left out was that amount does not come all in the first year. 14 0 obj Solar panels can cost between, , depending upon the scope of your project and. The only silver lining in this whole situation is that my insurance was able to take care of it. If youre having a problem with solar panels from SunPro Solar, call Kneupper & Covey PC at 657-845-3100, or e-mail us at contact@kneuppercovey.com. This is because a solar panels average productive lifetime is 2530 years. Do not go with ADT solar. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. want[s] me to give [it] $3,000. Your information is collected and used in accordance with our privacy policy. The installation was conducted by a very friendly, efficient team, who installed 40 panels, set the control box and wired into our breaker panel in less than a day. Many performance warranties for solar panels last for 25 years. We do not present information about every offer available. Thank you, you have successfully subscribed to our newsletter! With repeat offenders, they can be blocked by going to your recent call list by accessing your phone app. Please note that some reviewers refer to ADT Solar by its former name, Sunpro Solar. /Type /Pages International Association of Better Business Bureaus. /ITXT (2.1.7) Your information is collected and used in accordance with our privacy policy. endobj SunPro earned the number two ranking in 2021 from Solar Power Worlds Magazine in a list of residential solar installers.