COMMUNICATION PROCESS questions & answers for quizzes and worksheets This is because communication is learned rather than innate. and "What do I hope to achieve? From spending time together, to checking in with relational partners by text, social media, or face-to-face, to celebrating accomplishments, to providing support during difficult times, communication forms the building blocks of our relationships. My students often remark that they already know from experience much of whats discussed in the interpersonal unit of the course. Satisfying physical needs is essential for our physical functioning and survival. b. composing We accept responsibility for the short- and long-term consequences of our own communication and expect the same of others. Fulfilling these goals is an ongoing communicative task, which means we spend much of our time communicating for instrumental needs. The communication process refers to a series of actions or steps taken in order to successfully communicate. Whether I was analyzing mediated messages or considering the ethical implications of a decision before I made it, studying communication allowed me to see more of what was going on around me, which allowed me to more actively and competently participate in various communication contexts. The Communication Process Quiz! Test - ProProfs Quiz True Action Grid It is the method by which a message is sent. Putting a picture of a fish on a menu would definitely help a foreign tourist understand what they are ordering, since the picture is an actual representation of the object rather than a symbol for it. As we will learn later, the level of conscious thought that goes into encoding messages varies. False, "In view of the fact that" is considered a vague expression. Ethics deals with our beliefs about what is right and wrong, but the choice is often not as clear-cut. 9th - 10th grade. A station that broadcasts different ideas and views. c. What does the receiver need to know about this topic? The emphasis in the credo and in the study of communication ethics is on practices and actions rather than thoughts and philosophies. I tell my students that we all make choices daily that are more ethical or less ethical, and we may confidently make a decision only later to learn that it wasnt be most ethical option. secondary audience Just having a vocabulary to name the communication phenomena in our lives increases our ability to consciously alter our communication to achieve our goals, avoid miscommunication, and analyze and learn from our inevitable mistakes. Deep Dive Into the "Developing Your Strategy" How-To Guide. True Which of the following sentences avoids bias. 4.1 Principles and Functions of Nonverbal Communication, 5.4 Listenable Messages and Effective Feedback, 6.1 Principles of Interpersonal Communication, 6.2 Conflict and Interpersonal Communication, 6.3 Emotions and Interpersonal Communication, 6.4 Self-Disclosure and Interpersonal Communication, 8.2 Exploring Specific Cultural Identities, 8.4 Intercultural Communication Competence, 9.2 Researching and Supporting Your Speech, 10.2 Delivery Methods and Practice Sessions, 12.1 Speaking in Personal and Civic Contexts, 14.1 Leadership and Small Group Communication, 14.3 Problem Solving and Decision Making in Groups, 15.1 Technological Advances: From the Printing Press to the iPhone, 15.2 Functions and Theories of Mass Communication, 16.3 New Media, the Self, and Relationships. In communication ethics, we are more concerned with the decisions people make about what is right and wrong than the systems, philosophies, or religions that inform those decisions. Your answer isnt just based on who you think you are, since much of how we think of ourselves is based on our communication with other people. The primary purposes for sending business messages are ________. Quiz, Psychological Research & Experimental Design, All Teacher Certification Test Prep Courses, Roles and Responsibilities of the Supervisor, Planning and Controls as Management Functions, Staffing and Labor Management in Organizations, Managing Diversity and Global Organizations, Working Scholars Bringing Tuition-Free College to the Community, Define communication and communication process, Identify components of the communication process, Identify and give an example of three types of noise, Understand how the components of the communication process work together to create meaning. Communication process begins with deciding about the message to be conveyed. a. should I use to send my message? Voting is one way to stay civically engaged, but you can also participate in decision making in nonpolitical contexts. Encoding is the process of turning thoughts into communication. a. conducting a scientific study a. exchanging short messages on social media networks He cannot properly encode the message due to his fatigue. E-mail These I guess you had to be there moments illustrate the fact that communication is unrepeatable. Although our relationships vary in terms of closeness and intimacy, all individuals have relational needs and all relationships require maintenance. False. Encoding involves translating a message from its symbol form into meaning, TRUE or FALSE Interpersonal communication skills are also highly sought after by potential employers, consistently ranking in the top ten in national surveys (National Association of Colleges and Employers, 2010). Any time we pull one part of the process out for study or closer examination, we artificially freeze the process in order to examine it, which is not something that is possible when communicating in real life. While most cultures engage in phatic communion, the topics of and occasions for phatic communion vary. copyright 2003-2023 Study.com. All symbolic communication is learned, negotiated, and dynamic. We learned in this section that communication is irreversible and unrepeatable. The credo goes on to say that human worth and dignity are fostered through ethical communication practices such as truthfulness, fairness, integrity, and respect for self and others. Sender: Communication starts with the sender, who is the initiator of the message. False, When proofreading a document, you should focus on all of the following except ________. Clyde Hendrick and Susan S. Hendrick (Thousand Oaks, CA: Sage, 2000), 247. c. conducting business meetings through teleconferences, a. exchanging short messages on social media networks, Editing and proofreading are interchangeable terms for correcting a message's grammar, spelling, punctuation, format, and mechanics. c. What does the receiver need to know about this topic? False, Team-written documents and presentations are standard in most organizations because collaboration produces a better product. People with good interpersonal communication skills are better able to adapt to stress and have less depression and anxiety (Hargie, 2011). Use these assessment tools to test yourself on the following: Keep studying communication via the accompanying lesson, The Communication Process. Communication allows us to present ourselves to others in particular ways. False. b. a. Matas submitted the rsum online Matas hoped to receive a response from the employer by the end of the week. For example, if David tells a joke that offends his coworker Beth, then he cant just say, Oh, forget I said that, or I didnt intend for it to be offensive. The message has been sent and it cant be taken back. The five stages in the Design Thinking process are not always sequential they do not have to follow any specific order, they can often occur in parallel and be repeated iteratively. Sandia Labs Habitat for Humanity Build-A-Thon CC BY-NC-ND 2.0. Quiz & Worksheet - The Communication Process, Business 101: Principles of Management Course Practice, Types of Communication: Interpersonal, Non-Verbal, Written & Oral, Types of Communication: Interpersonal, Non-Verbal, Written & Oral Communication can also be therapeutic, which can lessen or prevent physical problems. Although businesses and corporations have gotten much attention for high-profile cases of unethical behavior, business ethics has become an important part of the curriculum in many business schools, and more companies are adopting ethical guidelines for their employees. The philosophy behind this approach is called integrative learning, which encourages students to reflect on how the content they are learning connects to other classes they have taken or are taking, their professional goals, and their civic responsibilities. Quiz, Perception, Bias & Interpreting Behavior True The credo can be accessed at the following link: Getting integrated: Increasing your knowledge of communication and improving your communication skills can positively affect your academic, professional, personal, and civic lives. It must be ensured that the main objective of the message is clear. Create an attractive design for your rsum; more importantly, present your skills and qualifications clearly. He is unable to listen to the message physically. a. grammar Psychological noise refers to things that are going on in your head as you engage in the communication process, while physiological noise refers to things that prevent us from giving our full attention. Communicating to fill our instrumental needs helps us function on many levels, but communicating for relational needs helps us achieve the social relating that is an essential part of being human. false, Jayden is writing a proposal and wants to write powerful paragraphs. - Definition & Steps, Business 111: Principles of Supervision Course Practice, What is Communication? Although younger people have tended not to be as politically engaged as other age groups, the current generation of sixteen- to twenty-nine-year-olds, known as the millennial generation, is known to be very engaged in volunteerism and community service. Instrumental needs include needs that help us get things done in our day-to-day lives and achieve short- and long-term goals. Identify some physical, instrumental, relational, and identity needs that communication helps you meet in a given day. Doing so, however, allows us to become a part of groups or causes that are meaningful to us, which enables us to work for the common good. Asking a friend if you can stay at their house because you got evicted or kicked out of your own place will help you meet your physical need for shelter. According to the text, communication can be defined as the transmission of ________ from one individual or group to another. As we will learn later on, a higher degree of conscious thought and intention doesnt necessarily mean the communication will be effective, understood, or ethical. True 1. Working together helps members learn more about the organization's values and procedures. b. In this section we will discuss how communication is learned, the rules and norms that influence how we communicate, and the ethical implications of communication. Indirect pattern, When you expect the audience to be uninterested, unwilling, displeased, or hostile, the direct organizational strategy is more appropriate. When developing audience benefits, you will adapt your message to the receiver's needs by putting yourself in that person's shoes. b. tone The civic part of our lives is developed through engagement with the decision making that goes on in our society at the small-group, local, state, regional, national, or international level. Jaschik, S., The Civic Engagement Gap, Inside Higher Ed, September 30, 2009, accessed May 18, 2012, http://www.insidehighered.com/news/2009/09/30/civic. Create an attractive design for your rsum; more importantly, present your skills and qualifications clearly. Students may park in Lot C beginning August 25. The first phase of the writing process involves writing a rough draft of your message FALSE TRUE or FALSE The writing process must follow this order: prewriting, drafting, and revising FALSE TRUE or FALSE Before you compose a message, ask yourself "Why am I sending this message?" and "What do I hope to achieve?" TRUE TRUE or FALSE Solved 1. Understanding the Nature of Communication The same - Chegg answer choices Interpersonal Intrapersonal Group none Researchers have identified many tactics that people typically use in compliance-gaining communication (Gass & Seiter, 1999). False. The communication process is generally defined in five steps: sender has an idea, sender encodes the idea in a message, message travels over a channel, 1. The Communication Process Quiz - Quizizz Communication is a process that involves an interchange of verbal and/or nonverbal messages within a continuous and dynamic sequence of events (Hargie, 2011).