> Video memory shortage on the VDI you are connecting to. VMware Horizon is an end-to-end solution for managing and delivering virtualized or physical desktops and virtual application delivery to end-users. HTTP(S) TCP 80 /443 from View Client to View Security Server. VMware Horizon 7 version 7.0.x; VMware Horizon 7; VMware Horizon 6 version 6.2.x; Click the + Add Server button, or click + Add Server on the menu bar, enter the name of a server as instructed by your system administrator, and click Connect. I tried to Connect from windows7, but same black screen come and its disconnected. I have face the same problem before, after i configure the PCoIP security gateway URL in VMware view management console to https://:4172 then it work perfectly. The solutionsto the problem of The connection to the remote computer ended aredivided into two parts. Sohail Khan Mohammed - IT Support Engineer - LinkedIn Next, expand the VMware Horizon Agent Configuration container and select the Agent Configuration option. Are we using it like we use the word cloud? Blast Extreme is included with VMware Horizon, the latest generation of VMware desktop virtualization and remote application-delivery software. It is only the Horizon Client that is failing. I am talking about VM Horizon client 4.10 version. Download Horizon 7.13.2 View Connection Server. Part 1. i opened tcp/udp 4172 from the security server to the vdi desktop lan. are you saying I should open up 4172 to the entire vdi desktop network? connect to VMware virtual machines using Windows Remote Desktop, How to Perform Windows Server Remote Connection, 5 Ways to Fix Remote Desktop Connection Has Stopped Working, Five Ways to Easily Solve RDP Not Working Over VPN Problem, Fixed: The Connection to the Remote Computer Ended Windows 10. If any are not done or not done correctly you will get this symptom. Alternative solution: third-party remote connection software AnyViewer. If the agent is unreachable, the client will never be able to connect. VMware Horizon Client Error Couldn't Connect to Server ago. VMware Blast Extreme Display Protocol in VMware Horizon vmware-horizon-viewclient-<nnn>.txt 2023-02-27T21:08:35.369-08:00 WARN (01) [libsdk] : RMKSWindow::OnConnectionStateChanged:2352: Blast_Connect_Failure_Alert: (22FA0205140) disconnected with VDPCONNECT_REJECTED error: 'VDPCONNECT_REJECTED: The connection to the . how can i test this? This could be a few things, most likely that port 4172 UDP/TCP is not opened in the firewall. Network access is required between client machines and ESXI hosts on port 443. This problem may be due to someone else having forcefully knocked you out of your remote session or you mistakenly remote twice into the same computer and forcefully closed your original remote session. Procedure. Step 5. For this part, we provide you with three solutions to troubleshoot problem encountered when connecting to VMware virtual machines using Windows Remote Desktop. All of thin clients and VDI have the same energy settings, same GPO policies, same hardware (keyboard, mouse, monitor). Vmware horizon client unable to connect to desktop. . The Thin clients connect to VDI by Blast protocol and use VMware Horizon Client. It is working fine with windows 7. Connect to a Remote Desktop or Published Application - VMware The Horizon client window gets frozen and fails with a message on Log off:On the VDI desktop, . Chapter 2 Managing Remote Desktop and Application Connections If Horizon Client cannot connect to the remote desktop, perform the following tasks: n Determine whether Connection Server is configured not to use SSL. Just goes to a black screen and then abruptly disconnects. VMware is a company, not a product! If Horizon Toolbox is installed, uninstall it. Solution 2. Any Ideas?? 7.7% TVA. Well done, I'm happy that its working for you now. I'm running version 4.8.1 of the Horizon Client, but I will upgrade to 4.9.0 and see if that corrects the issue. Try the steps that are listed in the KB article and let me know if those still don't work. Cette formation marque une tape importante vers la certification VMware Certified Professional - Desktop Management 22 (VCP-DTM). This post provides you with tested solutions to fix the problem of The connection to the remote computer ended on Windows 10 under different situations. Grce ce cours, matrisez la configuration et le dploiement d'applications et de bureaux virtuels avec VMware Horizon 8. Step 1. Discuss how instant clones are created As per your instruction , my connectivity problem is solved Now. "The connection to the remote computer ended" In 99% of cases this is usually due to missing firewall rules between the View Client (thick/thin client) and the View Agent (virtual desktop). In this case, your remote connections to the virtual machine will not work as expected which means you are unable to access a virtual machine remotely. for connection server entry or Security server entry? Last Updated. In this case, you cant connect to other computers successfully as your Remote Desktop Services session has ended. They actually just released a client yesterday but we needed at least. The way you have set it up now the client need to be able to resolve the hostname of the Virtual Desktop and I guess this is not resolving properly and you get no connection, if you configure it as above then all traffic will go through the connection-broker and there will be no direct connection between the client and the virtual desktop. ------- He is getting the :The connection to remote computer ended . What's the real definition of burnout? Connecting to the Web portal works fine. I am using a Samsung Go Book 5G with windows 10. Solution 2. Understand and Troubleshoot Horizon Connections | VMware PDF Using VMware Horizon Client for Windows 10 UWP - Horizon Client 4 I don't see it as fixed, not sure if I have to tweak some setting to make it work. Don't expose your virtual desktops directly to the Internet. Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 1023 0 2 0 0 0x80000000000000 13453 Application DESKTOP-3316C8H Application: vmware-view.exe CoreCLR Version: 6.0.322.12309 .NET Version: 6.0.3 Description: The process was terminated due to an internal error in the .NET Runtime at IP 7C00B11B (7BE50000) with exit code c0000005. Misconfiguration of connection server settings, Incorrect video driver version installed on the View VM. However, in our current setup, we are not using PCoIP as a connection. Click Here to Download VMware Horizon Client According to this KB article Opens a new window, it could be due to various reasons including: Try the steps that are listed in the KB article and let me know if those still don't work. To configure port forwarding on the NAT connection for virtual machine. Always read the rules before posting. From there, I can reach out to my contacts and see if they have any information. Select a Connection Server, then click Edit and check the box that says . What version of View and what protocol are using? Now you can see a group of IP addresses, note down the IPv4 address. Is this internal or external connections. 98 setups works fine but 2 of them have time to time an error: "the connection to the remote computer ended". On the Security Server, open Command Prompt, run the command nc -u firewall_IPaddress_in_client_environment 4172to transmit traffic over UDP port 4172 to the destination IP address. Have you tried (are you able to) destroying the VM and having Composer recreate it from scratch? In the new server configuration, enter the name that was added to your DNS for end-user connections, for example, desktops.mycorp.com. Connect to a Remote Desktop or Published Application - VMware Lets see how to make this happen. Everytime I try to open the remote desktop I get an error saying my connection to the remote desktop has been disconnected. . This option is available only if the plug-in is configured on the server. We did change that later on master mage and have not had any issues since. If you are having this problem when using VMware, please check out this post to troubleshoot your problem. Double-click the server icon, or right-click the server icon and select Connect. If youre getting into trouble when using RDP to connect to other computers, then read Part 1. @Isabel Weeks . Then you can identify who is logging in around the time you are being kicked out. If everything is set per this document then PCOIP should work with no problems. (If you already have signed up on its official website, you can login directly.). Ellie The worked example of how to set this up is in the video (about 18 mins in). Session Persistence issue in LB if there any in front of UAG. I appreciate your reply. Horizon 7 5.5.4 to Horizon 8 2203 8.5.0 - The Connection to the remote computer ended. The connection to the remote computer ended. but still cannot pcoip from dmz to my vdi desktop. Go to Log in, and then click Sign up. View Client-Connection Server Issues. RD Maximum Connections allowed = 1. vRA 8.8 - Load Balanced - Connect to Remote Consol - VMware Select a Connection Server, then click Edit and check the box that says "Use PCoIP Secure Gateway for PCoIP connections to desktop". PLEASE state the product name and version when posting! An interesting item of note is the problem virtual machine is completely unpingable from any machine that we've tested from so far. VMware Blast : The connection to the remote computer ended. I have simple VDI infrastructure with ~100 linked clone Windows 10 VDIs and VMware Horizon 7.12. If distant connections are made directly to the Connection Server, External URLs must be configured on the Connection Server as well. Try to bypass external LB and test from client machine in same subnet as UAG and check if the issue is reproducible. This is how others have fixed it. Step 5. VMware Horizon - "the connection to the remote computer ended", Scan this QR code to download the app now. WSUS Useful Client Commands WUAUCLT.exe; Creating/Adding a Raw Device Mapping (RDM) to a . This community caters to VMware professionals using VMware products in enterprise computing environments. VMware Horizon Client for Windows User Guide If UAG HA is configured, it can be due to misconfiguration. "the connection to the remote computer ended" - VMware I will reach out to the team responsible for more info. Youll need to install netcat for Windows on the View Client, the View Security Server, and the View desktop virtual machine. Maximize the Benefits of VMware Monitoring for Your Company, I am not able to connect my ESXi host via Putty. I setup a new security server in the dmz. Horizon Client requires SSL connections. Error "the connection to the remote computer ended - VMware The final part is to check if a UDP port is blocked. > Display driver (on VDI) is not responding. All other machines are able to get connected, only one user is having the issue connecting the machine. Yep. remotely control your PC from your iPhone, Tutorial: How to Connect to Azure VM Using RDP, [Solved] Remote Access Connection Manager Error 1068, Fixed: Remote Connection Fails Because of a Security Error RDP, Fixed: The Connection to the Remote Computer Ended on Horizon Client. The best way to deploy the agent is to use the command line install switches even if the agent is installed manually. English. We have a security Server. Microsoft RDP : The connection to the remote computer failed. Option. If not, please input query in the VMware Horizon Which display protocol is the pool configured for along with the Horizon Client? By Connect to a Remote Desktop or Published Application - VMware The connection fails on Blast. Reddit - Dive into anything Where did you set up PCoIP ExternalURL with dmz ip in Admin UI? For example, you can use port 9997. I recommend posting your question on VMware forums. Option Description Note: The problem virtual machine cannot be connected to through Microsoft Remote Desktop Connection or VMWare Horizon. Linjo The connection the the remote computer ended. The virtual machine port needs to be 3389, unless you have changed it. On the Security Server, open Command Prompt, run the command nc -u View_Desktop_IPaddress 4172to transmit traffic over UDP port 4172 to the destination IP address. Main reason was "the connection to the remote computer ended" was PCoIP secure Gateway was not enabled. . From the end user perspective they never were connected. They have a dedicated forum for Horizon. I am using 4.6 pcoip. Thanks for all of the replies! Open your VMware Workstation, click VM and then click Settings. Start the Horizon Client. for outbound udp from vm to outbound I am not sure. 2. The error "connection to remote computer is ended" is a generic error and can happend due to various reasons.Few of the major reasons are: > Required ports are not open on firewalls. VMPing . I was searching round the internet for an answer to this as we have had some users come in with Ipads not working with Horizon and pinned it down to the 4.10 client. Connect to an existing server. By I have deployed vmware view/Composer/connection server .i have problem of given error as some time i can connect to connection smoothly and some time it gives an error. "compnay\my.name","Warn","3/4/2013 1:07 PM","Agent","The pending session on machine VM-VIEW7R2001 for user compnay\my.name has expired","POOL:view7regional02 DESKTOP:VM-VIEW7R2001 ", "farrukhndm1" the steps you mentioned are the steps described here -, http://communities.vmware.com/docs/DOC-14974. The collaboration session has ended: Related Products and Versions. . I verified that it works by telnetting to the ports and they di respond. In my event viewer I get an error from .NET Runtime: Log Name: Application Source: .NET Runtime Date: 6/28/2022 7:56:17 PM Event ID: 1023 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP-3316C8H Description: Application: vmware-view.exe CoreCLR Version: 6.0.322.12309 .NET Version: 6.0.3 Description: The process was terminated due to an internal error in the .NET Runtime at IP 7C00B11B (7BE50000) with exit code c0000005. VMware Horizon Client 4.4 for Chrome OS : User manual exe), add the. User in connection going to RDSH 3 and get disconnect. VMware Horizon Client 4.3 for Mac OS X : User manual error raising port: unable to connect to: ip of the vdi vm:4172. Have your problem been solved? Action. Horizon 7 5.5.4 to Horizon 8 2203 8.5.0 - The Connection to the remote computer ended. The connection to the remote computer ended. It can also deliver Linux-hosted applications. Informational. ----- Its a linked clone dedicated pool. Click the Add button within the NAT Settings dialog box. Whenever a connection attempt is made from VMWare Horizon Client, the screen will go black and eventually close with the error message: "The remote desktop connection has ended". Expand Windows Logs and then click Security. Connection to remote computer has ended - VMware horizon Posts regarding hobbyist and personal use are welcome, but are held to a high standard of quality. You have three parts to go through. 7. . from the dmz I can connect and bhring up a list of vms to connect to with the view client. This error comes seconds before the following error, Log Name: Application Source: Application Error Date: 6/28/2022 7:56:19 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-3316C8H Description: Faulting application name: vmware-view.exe, version: 8.5.0.54467, time stamp: 0x61e1d74c Faulting module name: coreclr.dll, version: 6.0.322.12309, time stamp: 0x6216c9b2 Exception code: 0xc0000005 Fault offset: 0x001bb11b Faulting process id: 0x4c28 Faulting application start time: 0x01d88b4aa3ad647e Faulting application path: C:\Program Files (x86)\VMware\VMware Horizon View Client\vmware-view.exe Faulting module path: C:\Program Files (x86)\dotnet\shared\Microsoft.NETCore.App\6.0.3\coreclr.dll Report Id: b630b850-e465-437d-bfc4-557ea5adbe88 Faulting package full name: Faulting package-relative application ID: Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 1000 0 2 100 0 0x80000000000000 13454 Application DESKTOP-3316C8H vmware-view.exe 8.5.0.54467 61e1d74c coreclr.dll 6.0.322.12309 6216c9b2 c0000005 001bb11b 4c28 01d88b4aa3ad647e C:\Program Files (x86)\VMware\VMware Horizon View Client\vmware-view.exe, I am using the 5g network and have made sure that the connection is not metered. but when i connect to the vm it tries to connect bring up the window and exits. You enter credentials into Horizon Client, the server authenticates your credentials, and then the server finds the remote desktops and published applications that you are entitled to use. I setup a new security server in the dmz. Choose the solutions according to your situation. This issue does not occur with Horizon Client 2106 8.3 or earlier. Another user was able to use the HTML client to get around it. View Clients use these URLs to connect to a certain View server. Enabled. There are two situations where you might receive the error message The connection to the remote computer ended on Windows 10. Check here to skip this screen and always use HTML Access. User-initiated desktop reset VDPCONNECT_CLIENT_SHOULD_DISCONNECT: 26: . Enter the credentials for your Active Directory user in the authentication dialog box. The information you need is in step 3 here, I have face the same problem before, after i configure the PCoIP security gateway URL in VMware view management console to, http://communities.vmware.com/docs/DOC-14974. If you are not off dancing around the maypole, I need to know why. No blocking in Network side, all ports are open to this same subnet. If end users are using View 3.1.x or 4.0.x Client with Offline Desktop or View 4.5 Client with Local Mode, ask them to check in their View desktops. What was this tool that was running and scanning your network? Related Products and . Member Server Clients , User Configuration (User Logon Policies Password Policies, Account Lockout Policies). You should allow traffic on 4172 from/to security server from view desktop vm. Step 2. Therefore, you can check to see who is attempting to log in and override your remote session in the remote machines. I have had this message pop up for one of my old clients I still do support for and I am still the Admin for on their 365 system. Not sure if you mean version of windows server(Server 2012 R2) or the version of Vmware(7.5), Horizon client version is 4.10.0 build-11021086. In the Map Incoming Port dialog box, fill in these details and click OK: This post primarilyintroduces two situations where you might encounter a "The connection to the remote computer ended" error and provides you with the solutions to each situation. ------- He is getting the :The connection to remote computer ended" error message. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. On the right pane, find Restrict Remote Desktop Services users to a single Remote Desktop Services session and double-click it. We have tried recomposing off the master image, disconnecting it from the PersistentData drive and connecting to it through Horizon using other machines. Main reason was "the connection to the remote computer ended" was PCoIP secure Gateway was not enabled. Read more. Navigate to the Configuration Servers in View Administrator. Also you should enable PCoIP Secure Gateway option. I changed thin client for an user, change network location on a switch. I allowed all traffice from security server to view connection server. BarryUWSEFS from description, it seems it was client related issue. Step 2. I would strongly recommend not to use IP:s, use proper FQDN:s instead, you will never be able to secure it or loadbalance properly if using IP:s. As priously 4172 TCp are opend. Is the user trying to connect from internal or external network? Log in to the same AnyViewer account on the two devices, thenclick One-click controlto achieve unattended remote access. Step 2. For information on how to configure the . Once I launch the Vmware Horizon client and click on Vdi. Disable restriction on Remote Desktop session. If you need to fix The Connection to the Remote Computer Endedon Horizon Client, please check out this post. In the Welcome to the Installation Wizard for VMware Horizon 7 Connection Server page, click Next. The key steps are. Cannot connect to a remote desktop in VMWare Horizon environment A blank screen often indicates a failure of PCoIP to connect. Hi, I am trying to connect with my office VDI via Vmware Horizon Client 5.4.2 on Windows 10. Also keep in mind that PCOIP is already encrypted. VMware Horizon is used to provide end users access to their virtual desktops and applications, and with the MetaAccess integration, it . Do you have these firewall rules in place ? Oops, something went wrong, please try again later. Not configured the PCoIP Tunnel correctly, have a look at the config options for the connection broker. please help me. Step 2. Run the downloaded VMware-Horizon-Connection-Server-x86_64-7.13.2.exe. Horizon Client 4.10 should be able to connect to a Horizon 7.5.0 environment without any adjustments. Ellie The connection to the remote computer ended. - VMware By the end of the course, you should be able to meet the following objectives: . The only thing that VMware suggested to look at this value on the VM: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\userinit, and change it from C:\Windows\system32\userinit.exe,"C:\Program Files\VMware\VMware View\Agent\bin\vmlm_helper.exe","C:\Program Files\VMware\VMware View\Agent\bin\wssm.exe",0x80004005. Log In to Desktops or RDS-Based Remote Applications Using the - VMware If you enter the user name as username@domain, Horizon Client treats it as a user principal name (UPN) and the Domain . but still cannot connect from dmz. / Last Blast Extreme is a display protocol built by VMware to deliver an immersive, feature-rich experience for end users across devices, locations, media, and network connections. Step 1. Recently after an upgrade we had to make sure all clients were on the mot recent release. VMware Horizon Clients for Windows, Mac, iOS, Linux, Chrome and Android allow you to connect to your VMware Horizon virtual desktop from your device of choice giving you on-the-go access from any location. It is possible that remote connections are not enabled on the remote computer or that the computer or network is too busy. Error "the connection to the remote computer ended" while trying to connect with VDI via Vmware Horizon client 5.4.2 on Windows 10, The Connection to the remote computer ended in Horizon 7. In the Hardware tab, highlight the Network Adapter and then select Bridged: Connected directly to the physical network. 1)Enabled:PCoIP Secure Gateway , Use PCoIP secure Gateway for PCoIP connection to desktop ( Connection Server settings. . Incorrect video driver version installed on the View VM. It show Black screen then error " The Connection to remote computer ended", View Connection ->Monitoring->Error: WARAN , The pending session on machine xx for user xxxx has expired". I can't find the actual problem . https://communities.vmware.com/t5/VMware-Horizon-Discussions/bd-p/3010, More info about Internet Explorer and Microsoft Edge, http://schemas.microsoft.com/win/2004/08/events/event">. When i checked connection server Monitoring-Events "WARN : The pending session on machine xxxx for user xxx has expired" but i tried again and agin its connects. In the events showing The pending session on machine xxxx for user xxxx has expired. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. User logging get ended and in view managers i see warning "the pending session on machine for user has expired". If you are prompted for RSA SecurID credentials or RADIUS authentication credentials, enter the credentials and click Continue. With one user it only happened from his Mac, when he used a windows client it worked fine, so that was the work around for him. n If you plan to use the RDP display protocol to connect to a remote desktop, verify that the Mac client system has Remote Desktop Connection Client for Mac from Microsoft, version 2.0 or later installed. On the View desktop virtual machine, open Command Prompt, run the command nc -l -u -p 4172to set the View Desktop to listen on port 4172 for UDP traffic. There is many ways of setting this up but I think for you its easiest to check the PCoIP Secure Gateway and enter the same IP as for the external URL. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This issue doesn't seem to be related to the Azure VMware product. other user can connect to RDSH 3 or other Server successfully. VMware Horizon; VMware Horizon 8; VMware Horizon 7; Languages. Privacy Policy. 2. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I am able to connect my VDI using 4.9 version of client without any firewall issues and I am connecting from home so I don't think firewall will be an issue here. I'm not too familiar with VMWare Horizon and the Composer, but we can try that if we haven't already.