After you go through the steps of formally issuing a return on the platform, arranging the return is the next step. Advice is voluntary. depop refund - PayPal Community Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. In addition to this, you can decide on a reasonable price but let your buyers know that you accept offers. Then, tap on 'Set up your shop'. Avoid disputes on your items and get your Depop account in trouble. No, You Don't Have to Pay Depop Fees - Here's How. Posting the actual photos of your item also helps you avoid copyright concerns and sets expectations for your customers. What Percentage Do Depop Payments take? In order to keep the Paypal fee and be sure you have Depops Seller Protection, we advise using Depop payments. If a dispute is opened, Depop will review to find out whether the item is significantly not as described After this, Depop will mediate a resolution between yourself and the buyer. Step 6: Now tap on List your first item. However, pricing your item right doesn't mean that you should compromise your earnings. By selling print-on-demand products, you wont need to have an inventory in stock. Readers like you help support MUO. While there are other sites dedicated to finding vintage clothing, Depop is best known for trendy and vintage clothingespecially womens clothes. I went to the bank to get it checked and they confirmed that no refund was sent to my account. To send a partial refund, switch to the Partial refund tab and type in or select the amount you'd like to refund. Learn more about Depops Seller Protection and how selling on Depop may benefit from it in the sections below. How to Refund on Depop? Complete Guide 2023 - After SYBIL It has been established that you misrepresented your item to the customer because it was not accurately described. Getting paid on Depop is very easy. What Are Riding Boots? To send a partial refund, switch to the 'Partial refund'-tab and type in or select the amount you'd like to refund. Discover your signature Depop style, set trends, and become a Simfluencer in The Sims 4 High School Years Expansion Pack, available now. You can select shipping with Depop, meaning you dont have to configure shipping manually. Below, we have rounded up all of our knowledge about Depop returns & Depop refunds. Got Your Tax Refund? Here's What to Do With It This is a very helpful option, for instance, if the product is damaged when it reaches the customer and you want to give him a small refund as compensation. It's an excellent place for young entrepreneurs, as it doesn't require any fees to join, and there are no listing or final value fees. To refund a buyer who paid through Depop Payments, follow these steps: Log in to the Depop app Tap > tap All sold items Select the transaction you'd like to refund > tap Refund To send a full refund, follow the steps for Full refund To send a partial refund, switch to the Partial refund tab and type in or select the amount you'd like to refund. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. Upload as many pictures or videos as you can, so buyers can see your item from all angles. The following breaks down these stipulations to ensure you will have coverage from Depop: You are not qualified for Seller Protection when: Accordingly, if you follow the platforms rules, they will return the favor and provide you with some additional security to allay your concerns. There are millions of items for sale on Depop. In this article, weve shared many important things you must know before selling on Depop. Be honest about what you are selling, and more buyers are likely to trust you and leave good reviews. You cannot pick items up from a seller or have them dropped off. So depop says if you press an in app refund button, all the fees will be refunded in automatic. The item is significantly not as described (Incorrect sizes, colors, counterfeit, has severe damage, significant wear or flaws, incorrect item/s, missing items in bundles). Hi, I've made a trial purchase on Depop. To cancel your order if you are a Depop seller and your customer has paid by the Depop Payments refundsmethod, you only have to visit the All sold items list in your profile and click on Refund to the products of the order that you want to cancel and in this way, you will be able to cancel the order. Find the Summary page on your PayPal account. Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c. If the seller is unsure of how to proceed, you can always outline the steps for him to follow since I will do so in more detail in the following section. Common lies are listing an item as a popular brand when it isnt from that brand and not mentioning minor flaws like stains. To get covered by the Seller Protection, you must: When you receive a dispute, it is important to identify whether the transaction was paid using Depop payment or PayPal, as your steps in resolving them would vary. You dont reply to Depops emails in a timely manner. This will ensure that you can always refund buyers when necessary. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. However, sometimes tiny details get missed, which is understandable as long as you are willing to correct the mistake and make amends. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Write a bio about your shop and what youre selling and tap on Next. Unfortunately, there is no way you can avoid Depop fees. Offering free shipping is a plus, too, if you want to sell your item faster. Its important that buyers receive the item they anticipated when they placed their order because a good description of your item will determine their expectations. Refund failed. If you can, try to settle the issue with the buyer first to prevent an issue from being raised with PayPal. Leave the Archive. You should: One of the most valuable characteristics of a trustworthy seller is being honest. Make sure your items are tracked so you have evidence of delivery and shipping. Remember that the competition on marketplaces like Depop is tough. Anyone? Make sure the lighting is ideal so that the clothings colors appear true. The more satisfied your customers are the fewer issues. Surely this isnt correct, Ive stated I dont do refunds but Im doing it to be nice. For instance, having clear and accurate descriptions will help with the Search Engine Optimization (SEO) aspects of your listing. i bought a top and trousers on depop, they weren't shipped for 8 days + won't be until sometime next week maybe. Thats it, youve completed the first step! Before you sign up for a Depop account, carefully read and understand their terms of service, especially the associated costs, to avoid any disputes in the future. A sub for discussing all things Depop. Often, an answer to their question gives them the confidence to buy your item. FAQ - Debob | Depop Bot Select the transaction you'd like to refund > tap Refund. In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. Ah Buying an item on Depop is a simple process. What Is Depop? All Your Online Thrifting QuestionsAnswered - Parade Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. So do you know, We found 15 urban outfitters alternatives that are just as edgy, fun, cool, and most importantly, way kinder to the, Your email address will not be published. Its a critical step in completing the transaction and confirming your eligibility for Depop Seller Protection in the event of a dispute. To send a full refund, follow the steps for Full refund. The price of an item is another factor that dramatically affects your potential buyer's purchase decision. Depop - buy, sell, discover unique fashion However, if your customer asks for a refund, Depop will refund you for the Depop fee. Tap on the Setting icon from the top right side of the screen. Ultimate Guide, 15 Urban Outfitters Alternative: Complete List 2023, Tania Speaks Eyebrow Gel Reviews 2023 (With Pros & Cons), How to Even Skin Tone on Face? Depop fees Depop will charge a 10% fee for any sales which have been made through the ' BUY' button, and it's charged on the total transaction which includes the shipping costs. You must adhere to the platforms detailed policies if you want Depops Sellers Protection to protect you. You can cancel your orders on Depop, and it works in the same way. For this example, were going to create an account directly from their website. It is automatically charged on the total sale amount, including shipping costs, and is deducted through your Depop Payments account or PayPal. As a result, you will lose out on the service fees charged by PayPal. Things To Know, Does Face Waxing Loosen Skin? Although it is not as simple as going to your shopping list and canceling your order in this application because they are individual sellers. This is how you refund a buyer paying with Depop payments: According to Depop, in order to use this refund method, you must have an attached, active debit or credit card. Being fast in sending orders is a good thing. Use tracking on your items, so you have proof of confirmation for shipping and delivery. Your item is on Depops prohibited items list. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. If you feel that the Depop fees are too high for your transaction, you can write an appeal to the company. You will enjoy the novelty that Amazon brings you if you want to try clothes on without having to pay first; read more about it here. A responsible seller is very unlikely to receive any disputes. Below you can find out more about Depops Seller Protection and how it can be advantageous for selling on Depop. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. Your item was as described, but the buyer changed their mind. I don't know what to do next. Step 2: Tap on the 'Setting icon' from the top right side of the screen. Its your responsibility to ensure that your customer receives items exactly how they expect them. Here's everything you need to know about it. With tools by SellerAider, you can automate a lot of the tedious work associated with running a depop shop such as: As an individual seller, you are not required to issue a refund unless your buyer feels that the listing was not an accurate representation. Make yours stand out with bright and sharp pictures. The company only charges a flat rate of 10% for the total sale and standard PayPal fees that vary depending on your location and PayPal account setup. Depending on how they bought your item, a buyer's refund will be handled differently on Depop. Facts to Know, How Much is a Gel Manicure? This behavior is against Depops rules and will not help you get more or repeat buyers. Even if you think your answer may cause them not to buy the item, always answer honestly. This will help buyers see how they can use your items to keep up with trends. These are commissions that Depop takes from every sale made through the BUY button. When a dispute like this arises, you must do the following: Being obedient to Depop's policies is important. Hannahb_x. Leave the Archive. You will be paid as soon as the item sells. Log into the Depop app. Aside from dodging copyright issues, posting the actual photos of your item also help set your buyers' expectation. Always include tracking information with your shipments, and let the buyer know as soon as it becomes available. You made the transaction outside of the platform. Things to Know, When Were Nike Blazers Made? Ensure that the item is well lit and the details are clearly captured. The shipping address listed on the Depop receipt is where the orders must be delivered. Therefore, they can help the customers visual experience. Facts to Know, How Much is a Gel Manicure? All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. You must follow selling regulations as a registered business using Depop. Since all these fees are clearly stated on the website, there's no need to worry about hidden charges. Fee refunds through Depop Payments are automatically processed. Shop now They will review your case and get back to you within seven working days. This makes a lot of sense because you will be able to issue refunds to customers who used Depop Payments even if your overall balance is low. When you make a purchase using links on our site, we may earn an affiliate commission. Open the Depop app and log in. Everyone can find a piece they love and list a piece someone else can make a new closet staple from. Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. Fill out the basic details and then click on Next. If shes unhappy surely she should pay the postage for return? To find the ideal level of lighting, use soft light boxes or natural light to prevent overexposure. When you give a refund for the transaction, you wont be able to get the fee back. To avoid this situation entirely, we have some tips below to help with the accuracy of your listings. This is where DoNotPay comes to your rescue. Aug 16, 2022. ?The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will sometimes take from those funds rather than from your normal funding source eg bank account or card.To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie refund rather than your normal funding source. Find and click on the Transaction Details button, Click on the Issue a refund button that you will find on the Transaction Details page, Ensure that the refund is completed before exited out of the page, You should only take photos that will fit within the square format that. You must conduct a search for the specific transaction that the buyer made on the Summary page. Depop does not have any hidden fees. You may not have the time, patience, or knowledge to do it yourself. Step 5: Enter your First name, last name, billing address, and tap on Next. Being familiar with the know-how of your business can save you from tons of problems that could arise when you don't do well in selling and dealing with customers. . Step 2: Enter the 6-digit code sent by Depop to your phone number. To show the actual item the customer will receive, you should typically use your own photos. However, since this is not the case, it becomes more difficult to cancel the order because the seller might have already sent the item and you are unaware of it. All while being more cost-effective and sustainable than traditional shopping. Depending on the seller, you may have to pay the shipping cost. after this, the item arrived after depop had refunded me already. Weve covered how to issue a refund on Depop in this article. Here you can learn how to process returns using Depop Payment and Paypal. It is completely normal for you as a customer to occasionally want to cancel an online order. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. The answer is yes! Privacy Policy. As a registered business that uses Depop, you must follow selling regulations. You will not be entitled to a refund for the fee when you issue a refund for the transaction. Ill show yall what depop is saying. Copyright 2023 Shift4Shop. The marketplace has a massive audience that you can capitalize on to find buyers for your items pretty straightforwardly. You should find ways to have an advantage over other sellers with the same item. This will lead to refunds and possibly trouble with Depop. Therefore, you will lose out on the fee costs for PayPals service. What is a Midi Dress? Depop has made itself known as the fashion marketplace of Gen Z. Even the posts/listings themselves resemble the layout of an Instagram post. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Keeping up with trends may help you sell more items on Depop. I tried to report my case to Depop but their rules state that payments made via PayPal should be filed to PayPal but when I tried, the system says that I cant file a dispute to that certain transaction because I already received the payment hence the notification I received. Hey can someone help. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Along with showing an accurate photo, you need to have accurate descriptions on your listing. Dealing with Depop Returns and Refunds - OneShop You are viewing the PayPal Community Archives. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. Facts to Know, How Long Does a French Manicure Last? We offer a 14-day free trial to let you experience the difference of what our app can make. The seller can accept or decline your offer. Strictly keep all your transactions in-app while using Depop Payments. Answered 2023, Can You Get a Gel Manicure While Pregnant? Answered 2023, Can You Get a Gel Manicure While Pregnant? Luckily, it is the simple part of the process. Having a firm grasp of your business can help with eliminating many problems. So, in order to sell on Depop, you will need a PayPal account to connect to Depop. By browsing this website, you consent to the use of cookies. - Sell safely with Depop's Seller Protection Policy and ship as soon as the sale has gone through. Bought off depop so theres a buyer protection. @InternetGirl. We recommend using Depop payments to avoid losing the Paypal fee and ensuring you have Depops Seller Protection. But runaway inflation leads to steep price increases for businesses and their customers. Paypal notified me that I received a refund but after months of waiting, no money was actually transferred to my bank balance. Depop Returns & Refunds - How to Handle Them - SellerAider Link to your social media account and tap on Next. This will ensure that there is a trial behind your refund that cannot be disputed. There are many things you should know before selling on any marketplace. Choose the transaction you'd like to refund, then tap Refund, For a full refund, select the Full refund tab. You won't even break a sweat. Its definitely a fact that you will have to process a refund or a return while you sell on depop. Then, you can just drop it off! the seller and I agreed that she will refund me less the purchase fee. Don't price your items too low because it could have a negative impact on your profits. To have appealing photos, ensure that you only use clear and high-quality ones to stand out from other competitors. When you receive a dispute, always resolve it with the buyer before involving Depop. For more Depop information, continue reading: Depop orders can be easily canceled, of course. Always ensure that your item is authentic before claiming that it is. Find the Summary page on your PayPal account. Find and click on the transaction you will be refunding for your buyer. Pricing is another important aspect when it comes to selling. Now you can start selling items and get paid when your items sell. The fees associated with using PayPals service will therefore be lost to you. Depop charges a 10% commission for every sale made through the BUY button. Or, do you have a collection of handmade products that you'd like to start selling? All that you need to do is get your buyer to return the item using tracked shipping. This is how you refund a buyer paying with depop payments: Depop states that its required to have an active card (debit or credit) attached to your account to use this refund method. This is how you refund a buyer paying with Depop payments: Open up Depop and log in Click on the home icon Tap on "All Sold Items" Find the transaction you would like to refund > Click " Refund " If you are issuing a full refund, Click Full Refund and follow the steps on the app Listing an item on Depop is completely free. When a customer receives your products, you want them to be exactly what they were hoping for, creating excitement in them. This includes exaggerated claims about the sizes, hues, flaws, authenticity, state, absence of, or wrongness of the items. But if your client has paid through Paypal then you will have to visit your Paypal account and in your Activity, then in Transaction Details click on Issue a refund to return the deposit corresponding to the order that you want to cancel. Theres no need to buy high-end photography equipment to takegreat product photos. Complete Guide 2023. It is automatically charged on the total sale amount, including the shipping costs. No, You Don't Have to Pay Depop Fees - Here's How, Get a Refund on American Airlines Baggage Fees Quickly, 3 Steps to Get Your Spirit Airlines Baggage Fees Waived, Secret Hack That'll Help You Avoid Grubhub's Hidden Fees, Smart Hack That'll Get Your Zipcar Fees Waived, Get Your TD Bank Safe Deposit Box Fees Waived Hassle-Free, Yes, You Can Refuse to Pay Hidden Bill.com FeesHere's How, Secret Hack That'll Get Your Gemini Fees Refunded Instantly, Smart Hack That'll Help You Avoid Owning.com's Hidden Fees, Secret Hack That'll Get Your DoorDash Fees Waived, No, You Don't Have to Pay Textura Fees - Here's How, Dispute Morgan Stanley's Hidden Fees Effortlessly, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, carefully read and understand their terms of service, Include your full name, Depop username, address, and contact number, Mention the order number of the transaction you are appealing for, Attach copies of receipts or any other relevant documentation. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. When it comes to print-on-demand service providers, we recommend Printful and Printify. For a business to succeed, having a fully equipped and knowledgeable seller is a must. Head over to Your Depop Profile Page, click the Debob icon, then hit the Relist Products button to select items to relist. However, whether you choose Depop Payments or PayPal, you always need to issue a refund from the original transaction to a buyer. Therefore, having accurate, high-quality photos will not only help you with marketing but also with reducing the volume of return requests that you receive. 1 Kudo. Show every angle of the item and up-close frames. I recently bought something off of depop through PayPal for a good bit of money. Additionally, you want the item to be as visible to the customer as possible, including the print, fabric, quality, and any flaws. As you can see, it is easier to cancel and refund with Depop Payments refunds, but once you use First-time users will find it much simpler to cancel an order through Paypal. The buyer must always be given a refund from the initial transaction, regardless of whether you use PayPal or Depop Payments. If you process the refund through PayPal, you need to reach out to the support team with screenshots of your refund and a confirmation of your @usernames. Your business may be significantly impacted by your honesty as a seller. All you have to do is create a draft once, and you can effortlessly cross-list to any platform that our team has integrated. Step 3: Now tap on the 'PayPal account'. The best listings answer the following questions your customers may have: Besides being a great space to find buyers for your items, Depop Seller Protection is a valuable aspect of using the platform. This makes a lot of sense because you will have the ability to refund the buyers who paid through Depop Payments even when your overall balance is low. - See all their sales in-app. Things to Know, Are Nike Blazers True To Size? Things to Know, Are Nike Blazers True To Size?