2023-04-21. Certain parts of our site wont work well without it. Executive Lounge & VIP Floor Supervisor - Gold. The restaurants are SUPER pricey. Every experience was positive. Poised perfectly within close proximity to the airport, as well as the iconic city and shore San Juan is known for, Fairmont El San Juan Hotel has become a favorite hub for special events. CAA - Fairmont El San Juan Hotel - Carolina, PR on OpenTable 0000006862 00000 n 8225 | WBESJ.com Spa treatment booking required for one day pass. Your ideal, relaxed day in Puerto Rico awaits with this wonderful resort day pass, book today as space is limited. You can do this on your own. 0000019978 00000 n Music at the pool was lounge house, the around 2P a DJ showed up and the music got significantly louder. Claim your listing for free to respond to reviews, update your profile and much more. New mattresses, new tv with 60 cable channels, fridge and new bathroom.- Beach is AMAZING. Live an unforgettable day in a luxury cabana or daybed at one of the four pristine pools that offer experiences ranging from relaxing to reinvigorating, or bask in the sun on the award-winning Isla Verde Beach. $44.00 per person. U.S. passports or But service , the amenities and the cabana were really nice. four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness 45 minute layover in San Juan Apr 23, 2023. where to kayak when staying in old san juan Apr 22, 2023. It was running all the time and didn't flush. Fairmont is part of Accor Copyright Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Dancing, Dog Friendly, Entertainment, Full Bar, Gluten-free Options, Happy Hour, High Tea, Kosher, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine. Members' rate available: Save up to 10% at participating hotels with our loyalty programme. You will see Pueblo supermarket at your left. They only had one brunch option at $55 per person. The cheapest price a room at Fairmont El San Juan Hotel was booked for on KAYAK in the last 2 weeks was $410, while the most expensive was $869. And the hotel is ideally located, with the city's top leisure sites and Luis Munoz Marin International Airport nearby. Rented a cabana for the morning and afternoon before our flight back to NY. Unfortunately, this restaurant is not on the OpenTable reservation network. grounds, pool, and lobby/indoor areas were spectacular. beach is lovely and not too crowded, menu has a lot of healthy options. negative test result upon arrival, we can assist you with several options, POOL CABANAS + DAYBEDS - Fairmont El San Juan Hotel - OpenTable 0000003014 00000 n It was hard to get towels and if you dont save a lounge chair fairly early(before 9) with an umbrella you will burn. Reserved the $250 Daybed on the Sunday before Labor Day. 0000117214 00000 n For more information visit ALLSafeandWell.com. We had 10 high school grad boys and they all fit. They are acting like cartel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Appetizers were not great. Shirley and the rest of the Fairmont team truly appreciate it. For travel advisories visithttp://www.discoverpuertorico.com. 3rd floor did have noise from dance club - I read horror reviews about this and brought a sound machine- Ask the pool team for pricing and availability before booking if you have the chance . Book for the weekends when there is a DJ! Unvaccinated passengers arriving on domestic flights are required to show a negative test result taken 48 hours before arrival time. I was told the chairs come with a umbrella and beach service but there were NO umbrellas in that direct sun & no waiters on on last stay in PR was very frustrating and for $375 to sit and boil in the sun they said I could not change my reservation to the day before for $250 that was not in the sun but also had no service. Fairmont El San Juan Hotel Day Pass | ResortPass During the week was much better but I would not stay here again. Servicio fue excelente, el ambiente con los nios tambin. They had more dinner like options than lunch. Embark on your own adventure and find yourself amongst some of the world's most storied addresses. From the food, to the location, to the staff, Frances at the front desk in particular was simply a gift from above. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 ISLA VERDE AVENUE, CAROLINA, PUERTO RICO 00979. Fairmont El San Juan is the best of everything! - Tap Water is always a concern when travelling to the Caribbean. Should have a set fee because is a day pass to the hotel. I had no major issues to speak of . As a U.S. territory, Puerto Rico is excluded from the CDC Overall Service is slow. Thank you for the great review recognizing the efforts of the staff to create a memorable experience. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Call Fairmont Hotels and Resort: 8 08 10 17 137. The only hotel that (used to) offer day passes is Marriott Stellaris. Contemporary take on a traditional steakhouse. The location was close to the airport, close to old San Juan and on a nice stretch of beach. It's a long beach if you want to enjoy long walks - While food and beverages at the restaurants and bars at the resort are incredibly expensive, the food portions are good so sharing is an option - We took almost a dozen Uber rides during our stay - most to Old San Juan for dinner. He recognizes what true hospitality is. Every Saturday! Dined on May 18, 2022. overall 3 . The main manager Jhonatan reviera was disrespectful and act like he mange a gang of the cartel. #8 of 15 hotels in Isla Verde. Margaritaville Beach Resort - Nassau: This beachfront resort in the Bahamas offers a range of activities, from water sports to relaxation at the St. Somewhere Spa. San Juan Hotels and Places to Stay. No one was happy with the experience at this hotel. 0000012421 00000 n The 20 Best Hotels in Puerto Rico - Cond Nast Traveler I slept on a chaise lounge with my feet hanging off the end for three days before I inquired at the front desk because I saw several empty rooms getting cleaned that were double queens. Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. Fairmont El San Juan Hotel Photo Source: Fairmont El San Juan Hotel. I desperately tried to upgrade my room but I was told the resort was full. Take your pick from our generous range: sophistication in the Grand Tower, splendor in a garden, poolside or ocean villa, or style in a junior, queen or king suite. Hotel Day Passes in San Juan | Hotel Pool Passes Starting at $25 Report inappropriate content. - See 1,503 traveler reviews, 1,404 candid photos, and great deals for Fairmont El San Juan Hotel at Tripadvisor. We booked the vacation a week before after having to cancel our vacation in Mexico. 1,506 reviews. Beach wasnt overcrowded. You won't need to a pass to use them, and there will be independent attendants renting chairs and umbrellas. Full Time position. Not always, but there was some inconsistency there. 2023. The grounds are well kept. It is always a pleasure to receive feedback. Our server was amazing though and i wish we got his name. The hotel staff was very accommodating and friendly. Fairmont El San Juan Hotel, San Juan: $294 Room Prices & Reviews Thank you again for sharing your experience. Listing for: Fairmont. The hotel charges you $32 a day to use the resort facilities and $3 a day for maid service. The experience was pretty nice. Reserve. Yosue is glad that you enjoyed your stay and hopes to see you again soon. The wellness center is not to be missed and I am sorry we didn't have more time to sit and enjoy cocktails and live music. We were most pleased with the tap water, both at the resort and at restaurants in Old San Juan. The beaches in PR are all public. Please see our partners for more details. Fairmont El San Juan's poolside service embodies authentic Puerto Rican hospitality. Booked Via Amex Travel and was told this is a oceanfront / oceanview resort. The only hotel that (used to) offer day passes is Marriott Stellaris. Enjoy a luxury stay at Fairmont El San Juan Hotel: located on Isla Verde Beach, this hotel offers authentic Puerto Rican hospitality and entertainment. The suites were great and the rooms were clean. the hotel for a fee. We had such a great time! This particular experience includes a daybed with the occasional umbrella if youre lucky enough to find one. You can go into most any hotel and purchase food and drinks. In the future, for a longer stay, we'd prefer the Villa Rooms near the beach and pools. Blackout dates may apply. Expensive to eat and drink and they dont allow you to bring your own coolers. You won't need to a pass to use them, and there will be independent attendants renting chairs and umbrellas. 2023-04-20. Poised on a two-mile expanse of beach voted USA Todays Best Urban Beach in the United States, Fairmont El San Juan Hotel invites guests to dip their toes in the glistening turquoise waters of the Atlantic Ocean. The location is practically next door to a 24/7 supermarket, one exit away from the airport and about 10 minutes away from Old San Juan. I wouldn't know however, if it still does. where lively vibes and peaceful ocean views meet. Thanks to the professional staff at San Juan Water Beach Club Hotel for making our stay so memorable. Plus, members of ALL - Accor Live Limitless enjoy an additional 5% discount with our Members' Rate, among other perks & benefits. Not a member? Live entertainment Thursdays to Sundays, bottle service and crafted cocktails. featuring a 7,000 Crystal Chandelier. Givenchy Le Soir Noir Rituals - Fairmont Singapore luxury Hotel 253 0 obj <> endobj xref 253 63 0000000016 00000 n I booked it with my travel agent , and she is part of the virtuoso network , which this hotel is part of the program . Shout out to the bartender who also made killer fresh watermelon margaritas! The security was ridiculous asking what room I was in when I pay for services & dont get a wrist band specifically for my beach service area but your harassing us and arguing with us? A manager finally came and was able to switch me to a room with a double queen. Moderate Physical Activity: A fair amount of walking is required, and you may need to climb up full flights of steps and or negotiate uneven terrain. Well located, good service - but too busy, Anonymous Families - 4/21/2023 Confirmed reviews ALL. certification label. They had the audacity to charge me for 3 bottle of water $60. Continue straight on Route #26 going west. Location 4.6. Book your private event, or large party with us at El San Juan Beach Club. At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Turn right on Route #187 (Governors Ave), keep right going west. They made our group feel like VIPs as we enjoyed the beautiful amenities and beach. The location was close to the airport, close to old San Juan and on a nice stretch of beach. How much did you pay? We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I am not cheap specially when im on vacation but $60 for 3 bottles of waters its insane Its taking advantage of tourist. Celebrate Noche de San Juan in luxury and enjoy iconic festivities at Fairmont El San Juan Hotel, Enjoy breakfast buffet for two daily at Caa. Best to ask the hotel directly. I even tried to go to the tiki bar myself and the guy was short with me saying whats your room number ? Food is delicious. Fairmont El San Juan Hotel - Tripadvisor You have Javascript disabled. retreat in the Villas. Youll always go home enlightened, empowered and ready to live your life more playfully and healthfully. - The AC unit in our room was very LOUD - Given proximity to the airport you can expect to hear the occasional jet engine, but nothing disruptive, Michele J. Long long wait to have breakfast every morning. But the biggest problem I had with them besides the fact that staff Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. Pros: smells great. Everything you need is right there. Explore the universal connection between enjoying life and living well at Fairmont El San Juan Hotel. $150. Fairmont El San Juan Hotel | Discover Puerto Rico Drinks run about $18 each not including tip. Fairmont El San Juan Hotel Experience Fairmont Moments Timelessly true to Puerto Rico, the Rum Bar radiates with a warm glow reflective of the island's national spirit, rum. We had a wonderful time booking seaside cabanas see u again soon, Very relaxing love the fairmont It is always a pleasure to receive positive feedback. Agreed. We had a delicious mezcal espresso martini. Situated on two miles of the pristine Isla Verde Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 suites, and poolside and oceanfront villas. Review collected in partnership with Curio A Collection by Hilton. I cant say enough good things about it. It was that great. The restaurant hours seemed inconsistent. Gina at the registration counter is a consummate professional, so we were off to a great start! Following a $65 million redesign, Fairmont El San Juan Hotel blends modern tropical splendor with old-world elegance. hotel day passes Apr 07, 2023; San Juan charm on condado beach? From the day I got there where no one even helped me with my luggage and I had to actually bring the luggage to my room myself to the lack of service on the beach area and me always having to go get my own food and drink. nearby areas, or we can arrange for an in-house doctor to complete your test at we are back now for a second day. Reviewed We swam the whole day. mainland United States. We would definitely stay here again in a few years when our kids are older.Thank you to all the staff for making our stay such a great one. To learn more about our protocols, please visit. . Resort fee $60/day. Comida y bebida buena pero costoso. Servicio excelente. Extremely disappointed for a considered not all inclusive 5 star hotel:(. Special menu. No chairs . We rented the pool day bed for the day- due to a general shortage of staff in restaurants and hospitality lately around the island I was anticipating that service would be fair, however this wasnt the case. 0000057367 00000 n . Fairmont El San Juan Hotel, Isla Verde. Over the years it has welcomed . 1. We recommend wearing comfortable, casual clothing over a bathing suit and comfortable walking shoes/sandals. The only good thing about not seeing a server was that I didnt have to meet the $125 food and beverage minimum. Beach area was very nice, really enjoyed. 3.0. Our server was extremely attentive and we didnt have to wait long for drinks or food. Iconic hotel located on award-winning Isla Verde Beach, Four pristine pools with cabanas to enjoy, Newly renovated guest rooms, suites and villas. Thanks to Rooftop staff, Ivan, Andreliz, Francisco, Joel, Nadya,Talimar, Valerie, Almarie, Jennifer, Danilo, Elishka, Marcos, David, Christian, William and Orayma. You can tell the hotel is trying to be hip and trendy by bringing in certain types of people to party. We had to get two cabanas to accommodate everyone. Total misdirection from the hotel. Yosue, the Mixologist took care of us. There was no cork screw in the room , nor a shoe horn , both of which are typically available at a Fairmont . The hotel was clean ( except for bathroom by pool) they could have been inspected more often by staff . But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. Fairmont El San Juan Hotel - 4 star Hotel in San Juan | ALL - ALL - Accor For just $5, you get an all day, come-and-go-as-you-please pass to visit El Castillo. full-menu of cable channels. Crudo Sushi at The Lobby, invites guests to savor Sushi and signature cocktails, featuring our Classic Perfected menu, by the radiant aura of the Czechoslovakian crystal centerpiece. 1Ft B\lbic"1p.`y~"@ And the shower was fantastic! You have Javascript disabled. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. we expected the worst based on reviews, but honestly everything was great! Rented a cabana for the day. 5-star luxury resort near Port of San Juan. FOUR DAY PASS - $150 EL SAN JUAN HOTEL | Puerto Rico 6063 Isla Verde Avenue | Carolina, PR 00979 | 787. Over the place get rid of it. If these walls could talk, they would share stories of 1960s society headliners crooning in the nightclub and generations of locals celebrating life's greatest milestones in the ballrooms. Cabanas can be cancelled by 10:00am AST the day before your reservation date. The hotel is absolutely beautiful. requirement to provide proof of a negative COVID-19 test to return to the Hotel Front Desk, Hotel Management, Guest Services. Email: reservations@fairmont.com International Toll-Free Reservations Main Global Consortia Number: 800 0441 1414 For membership inquiries Fairmont President's Club Tel: 1 (877) 232-7070 (Canada/USA) or +1 (506) 877-3093 (International) Email: FPCGuestServices@fairmont.com Each design celebrates San Juans A F No one was happy with the experience at this hotel. Had a wonderful time and definitely would go back. Fairmont El San Juan Hotel from $215. Carolina Hotel Deals - Kayak including 2 other families. Fast forward to 1P and never saw a server. I think its definitely a better deal if you have older kids and adults. Tripadvisor performs checks on reviews. It is totally worth the extra money especially during a busy weekend. Fitness center open 24 hours a day; El San Juan is a beautiful property with wonderful accommodations, staff and services. Very caring to make sure the family was comfortable. It it wasn't terrible. updates, please visit Discover Puerto Rico. I can always tell when weve nailed the vacation spot perfectly because everyone is sad to leave, as is the case with my family today. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. OpenTable is part of Booking Holdings, the world leader in online travel and related services. I also even messaged on open table but no one answered that either. 2023-04-18. I was in the main tower on the 9th floor and my view was of a dirty roof with exposed pipes (see pics). Fairmont El San Juan Hotel offers a variety of Puerto Rico vacation packages and hotel special offers to help you plan the Caribbean holiday of your dreams! Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 The bar was naturally super busy but was fine. $125 was a lot to pay for just a beach chair and an attendant putting my towel on it upon arrival. Escape to a luxurious Villa Room with open air amenities at Fairmont El San Juan Hotel located on the award-winning Isla Verde Beach and enjoy 15%off best available rate, complimentary full breakfast, complimentary self-parking. 0000121603 00000 n Fairmont is part of Accor Copyright Its a bit annoying to see these prices pop up on your room bill. Fairmont is part of Accor Copyright The pools were great. To use our mobile site, please enable JavaScript. Very easy to meet the required spending level. 6063 Ave Isla Verde, Carolina, PR 00979. The perfect addition to our pool experience. Choose from a collection of inspired accommodations: modern It was lots of fun. The rooms in both the tower and the villas were excellent. I will share your comments with our team. Ate lunch at the restaurant. Had a great time celebrating a birthday. Well what they should understand is they would be making more money (Gratuity)if they make their guests happy and of Course automatically hotel also would make more money if guests return or recommend hotel to the friends and family.. All I can say is that if youre planning a trip to Puerto Rico, you can stop looking at the other hotels and book the Fairmont right now. 0000018120 00000 n Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window. reviews. The listed hours were until 8pm, I believe. This casual, family-run restaurant is an ode to authentic Italian fare. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. islands heritage, artfully blending the best elements of yesterday, today, and Located about 20 miles east of San Juan amidst the AAA Four Diamond resort's 500 acres, the Wyndham Rio Mar's Mandara Spa is ready to pamper you with whatever services you can imagine from a manicure to a body wrap to a couple's massage. San Juan Marriott Resort & Stellaris . At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Estars muy cerca de atracciones como Playa de Luquillo y Casino Wyndham Grand Rio Mar. Select an available day in the calendar, the number of guests, and complete booking, Receive booking confirmation with details and instructions. The food was great and the drinks were amazing. This restaurant has not received enough recent ratings to display a current ratings snapshot, Do Not Sell or Share My Personal Information, FOR RESERVATIONS PLEASE VISIT: https://www.resortpass.com/. The staff was good and very friendly. It took me over an hour to even reach the cabana person about modifying our reservation. We had the deluxe ocean view which did had a view of the ocean but was mostly of the roofline below. The price is only guaranteed at the time of booking. Our waitress was so attentive and kind, the location is perfect whether you want a pool day or beach day. Explore menu, see photos and read 689 reviews: "The restaurant was neat, it has a quiet, casual vibe. Email Fairmont Hotels and Resort: via the contact page. Rio Mar 2 Bed Huge Penthouse Golf Ocean & Casino! - Expedia I will start by stating that I have been in the event/hospitality/meetings industry for 25 years and have stayed at a lot of hotels in that time. Juan, on the award-winning Isla Verde Beach in Puerto Rico. We did enjoy the cabana but it was stressful accounting for where people are sitting so it was a bit of a rough start. Keep left on the Ave Los Governadores, 2nd light turn left in that light. The cats are a little much all Total rip off. His service is outstanding. Its quite the scam. You may need to negotiate a few steps. Techno like music playing with bachelorette parties ruined the atmosphere. requirement to provide proof of a negative COVID-19 test to return to the I reminded them I also had a reservation for a double queen and moving me to a double queen was not accommodating my request, it was fulfilling my reservation. I am sorry that your experience during the weekend did not meet your expectations; please allow me to express my sincerest apologies. Brunch & Bottomless Mimosas Apr 18, 2023. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. Things to do in Puerto Rico - Paradise - Travel Agent Diary The facility is really nice, music was good, stunning beautiful area would go again but with adjusted expectations. 0000103905 00000 n Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas.