4,411 posts. We pass the exclusive savings we enjoy because of the high volume of flights we sell on to you. Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. Tom AF-1 12.4k March 4, 2007 Cincinnati. Sometimes we'll book two days before if there's a chance of experiencing jet lag. If the flights have been paid for by Princess- I always call Delta. Both of those numbers areen-route numbers one calls when they are having issues heading to a cruise. Princess Cruise Line Phone Number | Call Now & Skip the Wait - GetHuman Contact Us - Princess Cruises You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. Princess EZair? - May 18 - Cruise forum - Cruiseline.com Guests who book air travel through Princess Cruises will be automatically enrolled in the Princess Late Arrival Protection program. Seat assignments are not guaranteed and are subject to change without notice due to schedule changes, equipment changes or other unforeseen circumstances. 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. We are onboard the Regal Princess and today visited Messina and Taormina on the island of Sicily, Italy while on our two week Mediterranean Cruise. Should I be buying my own air at this point? When they finally answer the phone the rep will then play "telephone" with you going back and forth and taking way too long to fix a simple problem. Oddly the YVR to CMH flight showed as sold out even though each leg had seats available. Air charges are non-refundable (e.g. 1No charge penalty until 45 days prior to departure for Flexible fares only. Call picked up by a real person YES. I have never been able to call them directly. Have a plan for another Delta flight that will work, or one on another carrier since the delay is presumably greater than four hours. To learn more, contact us or see your Travel Advisor. Plus, you'll find a host of other exciting benefits: Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. Of course that's the regular Princess number and they won't let you speak with EZ Air. Of course that's the regular Princess number and they won't let you speak with EZ Air. If your flight is cancelled or you. I'm not sure whats up with Princess these days. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. healthworker, January 26, 2020 in Princess Cruises. Ive been on the phone with Princess for the past two hours trying to get answers but all they will say is we have submitted a form to the air department. Trip insurance, and through EZAir Princess guarantees to get us there. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. After 3 hours on the phone with AA finally got a flight a day early that was workable. This special number is operational only in the United States and Canada. They will put you on hold while they call the EZ Air folks. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. They were probably busy making corrections for people leaving in the next two days, hence your long wait time. Click here to reload the page in order to enable certain features. Allowed. This type of last-minute problem is the very reason we always book a room in the departure city for the day before. Is there a different number to call once your out of the US? It seems as though Princess has no say or control over EZAir. This past Monday I finally got the notice, almost two months after the change was made by United. We will now be paying for a flight we will not be. Payment is due immediately upon time of air booking. Seat assignments are not guaranteed and are subject to change without notice due to schedule changes, equipment changes or other unforeseen circumstances. EZ Air Phone Number - Princess Cruises - Cruise Critic Community Princess EZair is quick, easy and a worry-free way to book air, featuring low prices with flexible fares that can be changed up to 45 days prior to departure with no fee. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. Air Travel - Princess Cruises Restricted fares are non-refundable and must be paid in full at the time of booking. Plus, you'll find a host of other exciting benefits: The new Princess Plane Sailing program offers two distinct pricing options, each with specific features and benefits depending on your travel needs. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. Link for UPDATED EZ Air Information: https://youtu.be/shousJJ1HI8This video is all about Princess EZAir. It has been like this for the last month now. I just talked to Princess & verified those numbers. Our representatives will record your new flight information into your booking record.". Cancelflexible airfareup to 45 days prior to departure with nofees. See for yourself! Last minute emergency is what? Took a very long call to Delta, but finally got rebooked on the route I had previously booked in November. Gulf Breeze FL. While creating a booking you will be able to view available air schedules by clicking on the Princess EZair button from the Pricing Detail screen. Air Transportation: Same Day Late Arrival Protection. I have never been able to call them directly. Its called In Route Assistance. Navigate phone maze to a human Press 2 then 3. 3 hours and 2 very nice and helpful agents later they have changed our flights at no additional cost back to essentially what we booked last October. You have to figure out who is responsible as this is so vague. Im not one to wait around so I used the confirmation number to look up our flights on Delta. 1. I would love some advice and for someone to tell me this will all be ok!! EZAir eventually rebooked me(first I had 4 hours waiting on hold with Delta )onflight to Bermuda to catch the ship, was given option get to Bermuda 2 days early and pay for hotel myself since I did not have travel insurance or fly laterto catch ship day it is to arrive Bermuda to save on hotel. My pleasure; add them to speed dial for your cruise; I already have on my iphone, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. And to top it off, now they have reinstated the original 1pm flight we wanted, the one that they cancelled! Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: No change penalty until 45 days prior to departure for Flexible fares only. October 10, 2009. 19952023, The Independent Traveler, Inc. EZAir used to be easy and reliable. We are dealing with the same thing with a Delta flight on May 29. I used to love EZAir but not anymore. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Powered by Invision Community. You can do it online. Does anyone have the phone number for EZ air, should you need to contact them while your traveling in case you need their help. eZAir: Service Information - Princess Cruises Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. If there aren't options on Delta then I call Princess because they may have to book with a different airline instead. What's interesting is that during this time you're not able to modify the flights yourself even when you are outside the 45 day window. Flexible fares can be canceled up to 45 days before flight or cruise whichever is sooner, as sometimes you are flying to your destinations days before the cruise departs. We used Princess for air reservations on our recent Baltic cruise and vowed to never make that mistake again (mostly bc we couldn't check in early / use upgrades on intl flight and had barely enough time for a connection) but the price was probably better than what we might have otherwise found. I was on princess many years ago. Good job Delta! Gosh! Air Travel - Princess Cruises Payment is due immediately upon time of air booking. Plus, book flights now with no amount due until cruise final payment. #cruiserestart #cruiseupdates #letscruise #medallionclassapp #cruiselife #welcomebackprincess #cruisecritic #cruiseship I've read all the horror stories, but out flight is only 1-1/2 hours. Not that unusual especially now. I just discovered this isnt Princess fault. That's right -- if you want to fly with someone booked in another cabin that is already linked on your cruise reservation (like, y'know, your kids) you must first book your own flight and make note of the flight booking number. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, youve always chosen Princess Cruises for its service and dedication. Thanks for posting those numbers. Princess EZair program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. trbarton, January 21, 2019 in Princess Cruises. Ezair phone number - Princess Cruises - Cruise Critic Community Our flights for our May cruise changed on the United website in February. Princess has no control over seat assignments, and any changes are at the discretion of the airline. I believe if you booked your cruise in US dollars, the EZAir fares will also be priced in US dollars. At this point, this flight is no different than any other ticket that you purchased on your own. #3. An airline credit memo will be recorded minus applicable fees. So I booked a plane ticket through EZAir and the airline change the flight time (which I know through the airline app) however, Princess has not updated there flight time on there website. Im glad that this ended up working out for you! By I did talk to them when 700 flights were canceled by One World due to a staff scheduling error. By It has worked for me 100% of the time. Its so expensive now. Powered by Invision Community. 1-800-774-6237. Air charges are fully refundable until 45 days prior to departure. visas and other legal documentation that may be required, application of the Passenger Services Act to the new itinerary, comparability of cost, flight connections, and travel time required (note, any refund due on the unused air ticket must be used to offset the cost of the new air ticket), where in the original itinerary this port is located. no cash back). No fee until 45 days prior to departure. Fees apply within 54 days. Have you tried calling the airline directly? We booked EZair as we got in on the free gratuities and free air deal. Does anyone have the phone number for EZ air should you need to contact them while your traveling in case you need their help? So I called Princess and got no help just a response to wait for an email. I did talk to them when 700 flights were canceled by One World due to a staff scheduling error. After having spent hours on hold to solve other problems that Princess created already this year I said that I'm very disappointed in Princess customer service and she apologized but then said there was no way for me to contact them directly. The numbers are also listed on your boarding pass. By Thanks for posting those numbers. You will pay for Flexible EZAir flights at final payment date, but if you book flexible fare still have option to cancel up to 45 day rule of flight or cruise whichever is sooner. Posted October 6, 2018. I have Air Canada booked through EzAir for August. Best time to dial 2pm. Rest easy that you'll make your cruise if flights are delayed or canceled on the day of travel and get home if you miss flights because of your cruise or transfer. Nice 1 stop get home before midnight flights. Air charges are fully refundable until 45 days prior to departure. I imagine they have access to that kind of info. Cancellation Policy. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step on board. They were of absolutely no help. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. I did not find out till I arrived for the red eye flight about 10:30pm,Calling the enroute delay desk number was routed to Australia.